Contact us
Welcome to the Easy Way support hub. Whether you have a quick pricing query, need a full logistics plan, or just want to talk possibilities, our team is on-call and ready to help.
Direct Lines
- 96690357
- info@easywayq8.com
- Kuwait – Ahmadi – Fahaheel - Mecca Street - Al-Muhallab Kuwait Real Estate Co. Complex / Qais Al-Ghanim Complex
- Official working hours: Sunday – Thursday | 8:00 AM – 5:00 PM Saturday | 9:00 AM – 2:00 PM (We respond to WhatsApp messages and emails outside of these hours as much as possible)
Finding Us
By car: Free visitor parking directly in front of Building 17; separate loading bay for light trucks. Google Maps: Search “Easy Way Logistics Kuwait” or scan the QR code on our website footer for turn-by-turn directions. Walk-ins: We welcome urgent walk-ins during office hours, though booking ahead guarantees the right specialist will be free to meet you.
Frequently Asked Questions
Below are the questions we hear most often. If yours isn’t listed, reach out through any channel above and we’ll be glad to clarify.
Typically 24–48 hours if all documentation and lab results meet Kuwaiti standards.
A commercial invoice, packing list, bill of lading / air waybill, certificate of origin, and any sanitary or technical certificates relevant to the product.
Yes. Every customer receives cloud dashboard access plus email/WhatsApp alerts whenever the status changes.
LCL is ideal for small volumes but carries a higher per-cubic-metre rate. Once your cargo exceeds roughly two-thirds of a 20-ft container, FCL becomes more economical.
We currently provide COD inside Kuwait and are finalising regional partnerships to extend the service to select GCC countries.
Absolutely. Our certified packing crew can re-box, apply Arabic labels, or pallet-wrap according to Food & Nutrition Authority and Public Authority for Industry rules.
Practically none. We have arranged heavy-lift projects over 100 tonnes by coordinating special-permit road moves with the Ministry of Interior.
Dual-temperature “partition” reefers exist, but best practice is still to separate chilled and ambient goods to avoid airflow and insulation conflicts.
Total landed cost = freight + port/handling fees + insurance + customs duty + clearance charges, divided by weight or volume. We detail every component up-front.
We issue an instant alert, negotiate partial waiver of storage fees when delays are outside your control, and, if needed, redirect or expedite inspection to minimise downtime.
Still have questions? Call, email, or message us any time—our logistics specialists are here to make global trade easy.